Roof Insurance Claim Denied? Here’s What to Do Next!

Before taking action, it's important to understand why your claim was denied. Ask these three critical questions:

1. What reason did the insurance company provide for the denial?
2. Was a roofer present during the adjuster’s inspection?
3. Who was the adjuster? Were they a field adjuster, desk adjuster, or a third-party inspector like Ladder Assist?

Knowing these answers helps determine whether your claim was denied due to lack of evidence, a technicality, or an insurance company’s assessment of damage severity.

Step 2: How Risner Roofing Helps After a Claim Denial

Once we understand why the claim was denied, Risner Roofing provides two key services to help you move forward:

• Requesting a reinspection – We can coordinate a reinspection with your insurance provider, ensuring one of our professional roofers is present to advocate for a thorough evaluation of the damage.
• Waiting and filing a new claim – If additional damage occurs in a future storm, we can assist you in filing a new claim with the proper documentation.

Step 3: Pursuing the Claim with Expert Support

If you decide to challenge the denial, you have two primary routes:

Option 1: Request a Reinspection

Many claims are denied due to insufficient documentation or misinterpretation of the damage. By having a roofer from Risner Roofing present during a reinspection, you ensure the adjuster fully understands the scope of the damage.

Option 2: Involve a Third Party

If your claim remains denied, you may need additional support:

• Public Adjuster – A public adjuster works on your behalf to reassess the damage and negotiate with the insurance company. If they disagree with the denial, they will push for a reinspection.
• Attorney or Arbitrator – If negotiations fail, legal professionals can help resolve the dispute.

Important Note: Once a third party gets involved, they take over communication with the insurance company, while Risner Roofing focuses on your roof replacement once the claim is approved.

Why Choose Risner Roofing?

Homeowners across Central Texas trust Risner Roofing to advocate for their best interests. Here’s why:

• Expert Roof Inspections: We ensure all damage is properly documented.
• Insurance Guidance: We help you navigate the claims process with confidence.
• Professional Workmanship: Once approved, we deliver high-quality roofing solutions with top-tier materials.

Take Action Today

If your insurance claim was denied, don’t give up. Contact Risner Roofing today to schedule a roof inspection and take the next step toward getting your claim approved. Our team is ready to help homeowners in Austin, Houston, San Antonio, and Dallas protect their homes with quality roofing solutions.

Call us now or request a free inspection to get started!